December 9, 2009

  • Chasing Rainbows for $46,008.02

    My mortgage was sold to Chase Bank last month.  This month I got this email notification that my payment had been made:

    Gmail Carey Anthony

    Your home loan payment alert from Chase
    1 message

    From: Chase Manhattan Sun, Dec 6, 2009 at 6:44 PM
    To: Carey

    Chase
    For your account ending in 0950: Thank you for your recent payment of ($ USD) 46,008.02.

    This Alert was sent according to your settings.


    Excuse me!!!???  I mean, I know The Hotel Careyfornia is one of the finest boutique luxury hotels in Southern California, but if my mortgage payment is $46,008.02 per month, I’m going to need to raise our room rates!!

    A day later, they sent this message.  Not a great way to start a business relationship Chase!!  FIGURE IT OUT!!  You wouldn’t like me when I’m angry!

     

    Dear Valued Customer:

    We’re writing to let you know you received an Account Alert on 12/06/09 that contained inaccurate information about your mortgage payment. Please disregard the Alert, and accept our sincere apologies for any inconvenience it may have caused.

    If you have any questions about this message or your mortgage account, feel free to call us at 1-800-848-9136. Our service representatives are available to help you Monday through Friday, from 8 AM to 9 PM Eastern time, and on Saturday from 8 AM to 5 PM Eastern time.

    Thank you for your business. We look forward to continuing to serve you.

    Sincerely,

    Alexander Krantz
    Senior Vice President
    Customer Care

    Speaking of Chase, people in West Hollywood were chasing rainbows yesterday all over town (how cliche, in a gay city)!  This one was snapped from my rooftop and it ended right at Ryan Seacrest’s office on Sunset Blvd..  Damn that Seacrest.  Does he really need more gold?

    It doesn’t storm very often here in Southern California, but when it does, I head to my roof to take photos as the sky is usually beautiful. The first 13 photos in this video and are all from last night between 4:30 and 5 PM. The rest are from other storms we’ve had the past two years.

    The rain made for some beautiful skies for Chazz to pose against.  It’s beginning to look a lot like Christmas:

    Tonight, Seth and his band played a set at Crane’s Tavern in Hollywood:

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